Local useful information during the Coronavirus

Pendle Council
have launched Pendle Community Support Hub to support the most vulnerable. To find out more please click here or ring (01282) 661743 

Faith Leaders statement following Coronavirus (Covid 19) outbreak  from Building Bridges in Burnley
Following the outbreak of Coronavirus (Covid-19) we urge ALL our communities to follow the latest Government guidance. It is the best way in which we can keep ourselves and our communities safe and reduce the spread of the virus.
We are working hard within our communities, and with one another, to find ways of supporting all those who are vulnerable or in isolation.  
We commend the work of all in the NHS, the emergency services, those in education or in local government and ALL Keyworkers at this critical time. 
We thank our faith and community leaders for all they are doing and assure them of our prayers and our co-operation, with one another and with them, as we face these challenging circumstances together.
Afrasiab Anwar MBE                                                                Right Reverend Philip North
Chair Building Bridges in Burnley                                      Bishop of Burnley   
#StaySafe #StayHome #BurnleyTogether #BrilliantBurnley

Age UK

Dear All,

After consultation with our clients, staff and local commissioners we have taken the decision to temporarily close our all our Day Time Support centres which are situated in Nelson, Padiham, Burnley, Garstang and West Lancashire.  The welfare and safety of our clients and employees is always our number one priority and during the current COVID 19 pandemic the risk is too high to continue operating this service in the usual way. We are working hard behind the scenes, with the team and commissioners, to develop methods of supporting our Day Time Support members in different ways during this period of closure and will be keeping clients and their families informed in the coming days. Our Day Time Support team have been working tirelessly to ensure that our members have been well supported in these uncertain times and we are understandably keen to continue to ensure everyone remains safe and well.

 If you are concerned about yourself or a loved one and would like information on options and support available to you then please contact us on 0300 303 1234, or email advice@ageuklancs.org.uk 

Our website www.ageuklancs.org.uk is being regularly updated as the situation develops and you can also follow us on social media by liking our Facebook and Twitter pages. 

On behalf of Age UK Lancashire, stay safe and well. 


         Covid-19 - Fraud Prevention

Please be aware of fraud and scams during the Covid-19 pandemic.
Criminals are using the Covid-19 pandemic to scam the public – don't become a victim.
Law enforcement, government and private sectors partners are working together to encourage members of the public to be more vigilant against fraud, particularly about sharing their financial and personal information, as criminals seek to capitalise on the Covid-19 pandemic.
Criminals are experts at impersonating people, organisations and the police.
They spend hours researching you for their scams, hoping you'll let your guard down for just a moment.

Stop: Taking a moment to stop and think before parting with your money or information could keep you safe.
Challenge: Could it be fake? It's ok to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.
Protect: Contact your bank immediately if you think you've fallen for a scam and report it to Action Fraud.

Your bank or the police will NEVER ask you to transfer money or move it to a safe account.

Please take this advice on board to protect yourselves during this difficult time

Many Thanks

The Economic Crime Unit, Lancashire Police

PRESS RELEASE: Community hub aims to bring “Burnley Together” during coronavirus outbreak / 23rd March 2020

 Partners across the public, private and voluntary sectors have worked together to create a “community hub” to co-ordinate help and support for residents across the borough during the coronavirus outbreak. Burnley Together was launched on Monday 23rd March 2020 to help the most vulnerable people in our community who are facing difficulties, worries and loneliness as a result of the outbreak. The hub will provide a “one stop shop” where businesses, groups and individuals who want to help and can offer services, and those who need help, can be brought together. It includes a dedicated helpline – 01282 686402 – which will operate seven days a week between 9am and 5pm. The lines will be manned by experienced call handlers that are able to signpost people to the services they need. 

There is also a Facebook page “Burnley Together” for people to get in touch and offer or access services and support, webpage www.burnleytogether.org.uk and email address contact@burnleytogether.org.uk

 The services that we will help with initially are:


  • ·       Obtaining food parcels

  • ·       Help with shopping

  • ·       Meals on wheels

  • ·       Dog walking

  • ·       Collecting prescriptions

  • ·       Dealing with social isolation and loneliness

  • ·       Financial and debt advice

  • ·       Housing advice

 Burnley Council leader Charlie Briggs said: “I’d like to thank all the partners who are taking part, and who will be getting involved, in this initiative, including Calico, Lancashire County Council, Burnley, Pendle and Rossendale Council for Voluntary Services, Burnley FC in the Community, Spacious Places, the Football Trust and the faith sector. “I’m particularly grateful, but not surprised, to see the fantastic support we’re getting from the faith and voluntary community sectors who are all pulling together in this time of need. “We’re expecting there to be a high demand for this service and I’d ask that people are patient when they make contact and we will work together to get through everything as quickly as possible. “Our borough prides itself on its strong community spirit and now, more than ever, we need to tap into that and look after and support each other. “Together we can get through the current crisis and I know there are loads of people and groups out there who are doing their best to help others, particularly the more vulnerable members of our society. “Burnley Together is just that – our borough pulling together to be strong for each other.”  

As always people should follow Government and NHS guidelines in terms of social distancing and staying healthy and avoid coming together in large groups, following hand washing procedures etc where applicable. Philip Jones, director for The Calico Group, said: “As a Burnley-based company, it is a privilege to be able to play our part in helping our community - especially those people who are most concerned or at risk. “Burnley Together can combine the passion of our local people and the civic pride of our local businesses to make a real difference for those who really need our help.”

 For any further information, please contact:


Tel: 01282 477253


Lancashire Volunteer Partnership

In order to support socially isolated and vulnerable people at this time Lancashire Volunteer Partnership (LVP) is providing a telephone befriending service.  If you wish to volunteer to help with this you can join here  https://lancsvp.org.uk/opportunities/ you will need access to the internet and ideally Skype too.

Should any people be identified by our befriending volunteers as needing support such as food, medication, deliveries etc or maybe they are looking to get involved in an online keep fit class, craft making or music group for example, they will be referred to an Our Lancashire staff member who will try and put them in touch with someone offering those services, either through the neighbourhood hubs or through groups that we know about.

Therefore, we are asking ANYONE offering a service to the community at this time, to register with Our Lancashire and create a group making it a central and easy place for all to see what is going on in their areas and for us as engagement officers to connect people to those groups.

Joining is simple.  Visit www.ourlancashire.org.uk and click "Join Our Lancashire" in the top right corner, input your details and you will be sent a verification email – sometimes this may go to a spam folder, so check there if you do not receive it.

Once you have verified your email, you need to visit the website and log in, from your dashboard you can then "Create A Group".  This is where you will tell people about who you are and what your offer is.  If for example it is an online keep fit class be sure to make that clear in your text (so people don't think they have to visit your location) however we will check each listing to make sure it is suitable, relevant and clear and will publish once we have verified it.

I am the engagement officer covering both Burnley and Rossendale, my contact details are below.  If my phone is busy, please email and I will get back to you as soon as I can.

  Janette Holden

Our Lancashire Community Engagement Officer – Burnley & Rossendale

Our Lancashire – working in partnership with Lancashire Volunteer Partnership

Mobile: 07779 971966  

Email address: Janette.Holden@lancashire.pnn.police.uk